Last updated: July 29, 2025

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At Échafaudage Optimum, we are committed to protecting the privacy and confidentiality of your personal information. This privacy policy describes how we collect, use, protect, and share your personal data when you use our website.

By using our website, you agree to the terms of this privacy policy. If you do not agree with this policy, please do not use our website.

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1. Information we collect

We collect various information when you interact with our website. This includes, but is not limited to:

- Personal information you provide directly:

- First and last name

- Email address

- Phone number

- Mailing address

- Payment information (if applicable)

- Information collected automatically:

- IP address

- Browser type and version

- Operating system

- Pages visited on our Website

- Location data (if you enabled geolocation)

- Cookies

2. How we use your information

We use the information we collect for the following purposes:

- Marketing communications and promotions:

- To send you promotional offers, newsletters, or other marketing communications if you have given your consent

- Website analysis and improvement:

- To analyze website usage trends

- To improve the performance and security of the website

- Legal compliance:

- To comply with legal, regulatory, or contractual obligations

3. Sharing information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

Third-party service providers: We may share your information with third-party service providers who help us operate our website or provide our services (for example, hosting providers, payment processors, marketing services). These parties are contractually required to protect your information.

Legal compliance: We may be required to disclose your information if the law requires it or to respond to legal requests, such as a court order or government investigation.

Business transactions: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.

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4. Cookies and similar technologies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device when you access our website. They allow us to:

- Remember your preferences and settings

- Analyze website performance

- Personalize content and advertisements

You can manage your cookie preferences in your browser settings. Please note that some website features may not function properly if you disable cookies.

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5. Security of your information
We implement appropriate security measures to protect your personal information against loss, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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6. Retention of your information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless the law requires us to retain it longer (for example, for tax or accounting purposes).

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7. Your rights regarding your personal data

You have several rights concerning your personal information, including:

Right of access: You may request a copy of the personal information we hold about you.

- Right of rectification: You may ask us to correct any inaccurate or incomplete information.

- Right to erasure: You may request deletion of your personal information in certain circumstances.

- Right to data portability: You may request that your personal information be transferred to another service provider, under certain conditions.

- Right to object and withdraw consent: You may object to the use of your personal information for marketing purposes or withdraw your consent at any time.

8. Changes to this privacy policy
We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with the updated date. We encourage you to check this page regularly to stay informed of any changes.

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9. Contact
If you have questions about this privacy policy or wish to exercise your rights regarding your personal data, please contact:

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Me Karine L'Heureux

Lawyer and Director of Legal Affairs

1932 rue Chevalier,

Sherbrooke, QC J1K 1E2 

Courriel: legal@echafaudageoptimum.ca